Payment Process
- We are an out of network (OON) provider and do not take insurance at this time.
- Self-pay services are available using a valid credit or debit card.
- When scheduling a free 15 minute consult you will be prompted to provide a valid credit/debit card to secure the consult. Your card will not be charged for a completed or cancelled free consult.
- When scheduling your first therapy session you will be prompted to keep a valid credit/debit card on file. Your card will not be charged until 24 hours before your scheduled session.
- A superbill is provided upon request so you may submit to your insurance provider for reimbursement. Please do check your out of network coverage by connecting with your insurance provider.
- Good Faith Estimate Disclaimer: You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost. By law, health care providers need to give patients who do not have insurance or who are not using insurance an estimate of the bill for medical items and services. Your health care provider should give you a Good Faith Estimate in writing at least 1 business day before your medical service or item. The Good Faith Estimate shows the costs of items and services that are reasonably expected for your health care needs for an item or service. The estimate is based on information known at the time the estimate was created. The Good Faith Estimate does not include any unknown or unexpected costs that may arise during treatment. You could be charged more if complications or special circumstances occur. If this happens, federal law allows you to dispute (appeal) the bill. If you are billed for at least $400 more than this Good Faith Estimate, you have the right to dispute the bill.You may contact the health care provider or facility listed to let them know the billed charges are higher than the Good Faith Estimate. You can ask them to update the bill to match the Good Faith Estimate, ask to negotiate the bill, or ask if there is financial assistance available. You may also start a dispute resolution process with the U.S. Department of Health and Human Services (HHS). If you choose to use the dispute resolution process, you must start the dispute process within 120 calendar days (about 4 months) of the date on the original bill. There is a $25 fee to use the dispute process. If the agency reviewing your dispute agrees with you, you will have to pay the price on this Good Faith Estimate. If the agency disagrees with you and agrees with the health care provider or facility, you will have to pay the higher amount. To learn more and get a form to start the process, go to www.cms.gov/nosurprises or call 800-985-3059. For questions or more information about your right to a Good Faith Estimate or the dispute process, visit www.cms.gov/nosurprises or call 800-985-3059.
Cancellation Policy
- If payment is not secured 24 hours before your scheduled therapy session your appointment time will be cancelled and you will be prompted to reschedule.
- Since the scheduling of an appointment involves the reservation of time set aside especially for you, a minimum of 24 hours notice is required for rescheduling or cancellation of an appointment.
- If for any reason a session is cancelled less than 24 hours prior to scheduled session, the full fee will be charged.
- Please note that most insurances do not reimburse for missed sessions.